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ToolsCrossroads Pipeline Notice 25970717
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TSP Name
Crossroads Pipeline Company LLC
TSP
808593164
Date
Time
Notice ID
25970717
Notice Type Description: Scheduling Alert
Notice Stat Desc: Supersede
Prior Notice: 25970623
Critical: Y
Reqrd Rsp Desc: No Response Required
Post
Notice Effective
Notice End
Response
12/14/25
12/14/25
01/14/26
3:41:05 PM
12:00:00 AM
12:00:00 AM
Subject: RESOLVED - TC eConnect Login Issue Resolved
Author: Cindy Woomer
Notice Text
TC Energy has resolved the issues related to the OKTA Verify authentication system.** Previous Notice TC Energy is continuing to experience issues with the OKTA Verify authentication system. The issue is impacting users who receive verification notification via email. If users already have Okta Verify enrolled when prompted for email verification, users can select "Verify with something else." This will prompt users for other enrolled factor (Okta Verify or Google Authenticator) and then users can authenticate with the respective factor. Because this may impact shippers’ ability to submit nominations in the TC eConnects system we will extend the TIM nomination deadline for the TIM Cycle for Gas Day Monday, December 15, 2025, by 20 minutes. This will allow TIM nominations to be accepted until 1:20 PM CST. Should you experience any login issues, please contact the appropriate Nominations and Scheduling hotline for your asset and a representative will assist you.Resolving this issue is a top priority and this notice will be updated as new information is available. Nominations and SchedulingANR, ANRSC, BLGSC, ERGSS, TCLI: 800-827-5267TCO, CGT, NBPL, MPC, XRD, HRD: 866-581-6487
Crossroads Pipeline Company LLC
TSP
808593164
Date
Time
Notice ID
25970717
Notice Type Description: Scheduling Alert
Notice Stat Desc: Supersede
Prior Notice: 25970623
Critical: Y
Reqrd Rsp Desc: No Response Required
Post
Notice Effective
Notice End
Response
12/14/25
12/14/25
01/14/26
3:41:05 PM
12:00:00 AM
12:00:00 AM
Subject: RESOLVED - TC eConnect Login Issue Resolved
Author: Cindy Woomer
Notice Text
TC Energy has resolved the issues related to the OKTA Verify authentication system.** Previous Notice TC Energy is continuing to experience issues with the OKTA Verify authentication system. The issue is impacting users who receive verification notification via email. If users already have Okta Verify enrolled when prompted for email verification, users can select "Verify with something else." This will prompt users for other enrolled factor (Okta Verify or Google Authenticator) and then users can authenticate with the respective factor. Because this may impact shippers’ ability to submit nominations in the TC eConnects system we will extend the TIM nomination deadline for the TIM Cycle for Gas Day Monday, December 15, 2025, by 20 minutes. This will allow TIM nominations to be accepted until 1:20 PM CST. Should you experience any login issues, please contact the appropriate Nominations and Scheduling hotline for your asset and a representative will assist you.Resolving this issue is a top priority and this notice will be updated as new information is available. Nominations and SchedulingANR, ANRSC, BLGSC, ERGSS, TCLI: 800-827-5267TCO, CGT, NBPL, MPC, XRD, HRD: 866-581-6487