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CRITICAL, CUSTOMER SERVICES UPDATE, 20261005, TRANS-UNION, 050595797

BBT Trans-Union Interstate Pipeline 4d ago

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TSP
50595797

TSP Name
BBT Trans-Union Interstate Pipeline, L.P.

Notice Identifier
5900

Critical Notice Description (Critical Desc)
CUST SVC

Notice Effective Date/Time
10/05/2026 12:00 pm

Notice End Date/Time
10/31/2026 9:00 am

Prior Notice


Notice Stat Desc
Critical notice

Notice Type
Critical notice

Required Response Indicator Description
NO RESPONSE REQUIRED

Posting Date/Time
10/05/2026 11:09 am

Subject
CRITICAL, CUSTOMER SERVICES UPDATE, 20261005, TRANS-UNION, 050595797

Notice Text
As part of the previously posted transition to Enstor Gas, LLC, the commercial services functions will transition the Quorum environment to our new operating environment.&nbsp;<br><br><br>We anticipate minimal impact to our customers as a result of this transition.&nbsp; For the majority of users, the primary change will be a new URL for accessing the Quorum application.&nbsp; Your existing User ID will remain unchanged, and no action will be required regarding your current user credentials.&nbsp;<br><br><br><br><br>FOR BBT MISSISSIPPI AND BBT ALABAMA CUSTOMERS:&nbsp;<br>As part of this transition, customers currently submitting nominations for our BBT Mississippi and BBT Alabama assets through TIPS will transition to QPTM for future nomination and transaction activity.&nbsp;<br><br><br><br><br>The new Enstor environment is anticipated to occur within the next month.&nbsp; Additional communication will be provided once the implementation date has been finalized.&nbsp;<br><br><br>In preparation for this transition, Enstor will offer customers training on the QPTM nomination process prior to implementation.&nbsp; &nbsp;<br><br><br>TRAINING INFORMATION:&nbsp;<br>A web-based training will be held October 14, 2026 at 2:00 p.m. This training will cover the QPTM applications for nominations, contracts, invoices, and reports.&nbsp; A separate notice will be posted with the webinar information.<br><br><br>We appreciate your cooperation as we complete this transition.&nbsp; &nbsp;<br><br><br>If you have any questions, please contact PipelineScheduling@enstorinc.com

TSP
50595797

TSP Name
BBT Trans-Union Interstate Pipeline, L.P.

Notice Identifier
5900

Critical Notice Description (Critical Desc)
CUST SVC

Notice Effective Date/Time
10/05/2026 12:00 pm

Notice End Date/Time
10/31/2026 9:00 am

Prior Notice


Notice Stat Desc
Critical notice

Notice Type
Critical notice

Required Response Indicator Description
NO RESPONSE REQUIRED

Posting Date/Time
10/05/2026 11:09 am

Subject
CRITICAL, CUSTOMER SERVICES UPDATE, 20261005, TRANS-UNION, 050595797

Notice Text
As part of the previously posted transition to Enstor Gas, LLC, the commercial services functions will transition the Quorum environment to our new operating environment.&nbsp;<br><br><br>We anticipate minimal impact to our customers as a result of this transition.&nbsp; For the majority of users, the primary change will be a new URL for accessing the Quorum application.&nbsp; Your existing User ID will remain unchanged, and no action will be required regarding your current user credentials.&nbsp;<br><br><br><br><br>FOR BBT MISSISSIPPI AND BBT ALABAMA CUSTOMERS:&nbsp;<br>As part of this transition, customers currently submitting nominations for our BBT Mississippi and BBT Alabama assets through TIPS will transition to QPTM for future nomination and transaction activity.&nbsp;<br><br><br><br><br>The new Enstor environment is anticipated to occur within the next month.&nbsp; Additional communication will be provided once the implementation date has been finalized.&nbsp;<br><br><br>In preparation for this transition, Enstor will offer customers training on the QPTM nomination process prior to implementation.&nbsp; &nbsp;<br><br><br>TRAINING INFORMATION:&nbsp;<br>A web-based training will be held October 14, 2026 at 2:00 p.m. This training will cover the QPTM applications for nominations, contracts, invoices, and reports.&nbsp; A separate notice will be posted with the webinar information.<br><br><br>We appreciate your cooperation as we complete this transition.&nbsp; &nbsp;<br><br><br>If you have any questions, please contact PipelineScheduling@enstorinc.com